Thunderbird freezes
I'm running Thunderbird 128.5.1esr (64-bit) on Windows 10.
After it has been running for some time (usually half an hour), Thunderbird starts freezing up. It seems to be stuck at getting new messages from the server.
I can't close the window when writing a new message, I can't read e-mails and even closing Thunderbird doesn't work. I have to maually end the process in the task manager. CPU load and RAM are not affecter and all other programs on the computer work fine.
If I run Thunderbird in troubleshoot mode, these issues are not present. I have no active extensions (just one disabled), I'm using the default theme.
Any ideas what could be causing these issues or how to troubleshoot this?
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Can anyone give any sort of advice? I'm now on 128.6.1esr and the problem is still there. The only way Thunderbird functions normally is if I keep running it in troubleshoot mode. In normal mode, it freezes.
Make a test by disabling hardware acceleration Settings > General > Network & diskspace > Indexing
If Mapenzi's idea doesn't help ...
Using the most recent version of Thunderbird 128.6.x or 128.7.x, ...
- Start Windows in safe mode with networking enabled - https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still In Windows safe mode, start Thunderbird in Troubleshoot Mode - https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem change?
If it did not improve, please create a profile using https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance