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TB shows unread messages when all have been read

  • 8 回覆
  • 0 有這個問題
  • 最近回覆由 Mapenzi

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I've just installed the latest TB on my new PC, but TB always shows a number of unread messages, even though all messages have been read. I tried to fix this by highlighting all the messages in my inbox, and marking them all as read. That fixes the issue temporarily, but when the next batch of emails comes in, even though I read them all, there's still a number showing some messages are unread! thanks,

I've just installed the latest TB on my new PC, but TB always shows a number of unread messages, even though all messages have been read. I tried to fix this by highlighting all the messages in my inbox, and marking them all as read. That fixes the issue temporarily, but when the next batch of emails comes in, even though I read them all, there's still a number showing some messages are unread! thanks,

所有回覆 (8)

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Try R-click on the Inbox folder > Properties > Repair Folder

有幫助嗎?

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I did try that but the same problem persists. thanks,

有幫助嗎?

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What is your specific setting in Settings > General > Reading & Display? Is this happening in all accounts and folders?

由 Mapenzi 於 修改

有幫助嗎?

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Right-click the affected folder - Mark Folder Read

有幫助嗎?

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Answer deleted.

由 Mapenzi 於 修改

有幫助嗎?

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tkaufman1 said

I've just installed the latest TB on my new PC, but TB always shows a number of unread messages, even though all messages have been read.

Where do you see those "unread messages" ? In the folder pane or in the thread pane?

有幫助嗎?

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To the right of the word INBOX is a small blue circle with a number inside showing how many unread messages there are. Even when all are read, there's still a number there. I tried christ1's suggestion...we'll see if that works.

thanks

有幫助嗎?

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tkaufman1 said

To the right of the word INBOX is a small blue circle with a number inside showing how many unread messages there are.

To verify if the number in the "unread" circle is erroneous or real you should open the Quick Filter und select the "Unread" symbol

有幫助嗎?

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