WHITELISTING
I want a clear, succinct answer on the process of whitelisting an incoming email address. I can find none in the Help threads on this subject. How do I whitelist an email address? I have an incoming email address that I receive emails from daily and it just mysteriously stopped coming to my inbox. I checked with the sender by phone, who said that nothing changed from their end.
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There is no true whitelisting in Thunderbird. Adding an address to the addressbook only ensures that it will not automatically be sent to trash. If the message isn't arriving at all, check with your online account for possible deletion there. To ensure a message does not go to trash, you could add a filter.
I do not use spam blocking software, so what setting in Thunderbird needs to be updated in my account to allow i.e. ensure that emails from this domain get through to my inbox? Does Thunderbird have such a feature?
A filter is your best strategy. If a message does not stay in you inbox, check your online account to determine what happened to it. Thunderbird is only an agent, retrieving from the inbox and then presenting to you.