搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

On opening Firefox this morning I have no bookmarks, history or back and forward buttons that work. I've tried to Restore the bookmarks, but get a message saying Unable to process backup file. I can't find a Places folder or a profile on my Mac. I'm us

  • 2 回覆
  • 10 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

When I launched Firefox (3.5.9) this morning I had no bookmarks and no history, and the back and forward buttons no longer worked. I tried to Restore the bookmarks but I get a message saying 'Unable to process backup file'. I can find no Places folder for Firefox nor can I see a Profile on my Mac. I've tried the various ideas mentioned in the Support folder but none seem to work. I also have Safari on my Mac and this is working fine with all the bookmarks. Can you help?

When I launched Firefox (3.5.9) this morning I had no bookmarks and no history, and the back and forward buttons no longer worked. I tried to Restore the bookmarks but I get a message saying 'Unable to process backup file'. I can find no Places folder for Firefox nor can I see a Profile on my Mac. I've tried the various ideas mentioned in the Support folder but none seem to work. I also have Safari on my Mac and this is working fine with all the bookmarks. Can you help?

所有回覆 (2)

more options

All worked very well - this is a good solution. The key was finding the Profiles in my Users folder.