Endless Restarting with Installation of 3.6.4.
Firefox 3.6.4 will not complete its installation. Every time I try to launch it, it displays a message stating that I must restart my computer to complete the installation. I have restarted many times, but nothing changes no matter how many times I restart. I also cannot install it again, or even uninstall it.
I am not the only Firefox user who has encountered this problem with Firefox 3.6.4. Here is another: http://forums.extremeoverclocking.com/showthread.php?p=3725279
I have not had a similar problem with any previous Firefox installation. I normally do not have admin rights on my PC, but have never had a problem installing Firefox updates.
This happened
Every time Firefox opened
I tried to upgrade to 3.6.4 from 3.6.3
User Agent
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.70 Safari/533.4
所有回覆 (8)
See http://kb.mozillazine.org/Software_Update (Software Update not working properly) Remove the files in the updates and updates\0 folder: XP: C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates %USERPROFILE%\Local Settings\Application Data\Mozilla\Firefox\Mozilla Firefox\updates
C:\Program Files\Mozilla Firefox\updates ..... Vista/Windows7: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates %LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox\updates
C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\updates --- Download a fresh copy of Firefox ( http://www.mozilla.com/firefox/all.html ) and do a reinstall of Firefox over the top of the current version. If that still causes the same problem then do a clean reinstall. You can skip the step to create a new profile, that is not necessary for this issue.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_rein
Thank you, but these suggestions did not help, and do not apply to my problem.
I have neither an update nor an updates folder in either Firefox Application Data folder under Local Settings or directly under my profile.
Also, I cannot install ANY version of Firefox, so reinstalling is not an option. Each time I try, I receive a message stating:
"Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?"
Restarting my PC as Firefox suggests does not change anything.
Thanks again!
Jim
"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field See http://kb.mozillazine.org/Show_hidden_files_and_folders
I can see all my hidden folders in Windows XP, including the Application Data folders. The update or updates folder you mention is not there.
Please note: I manually downloaded the 3.6.4 installation file before installing it.
Today I downloaded Firexfox 3.6.6, and was able to install it over the previous installation. I did not try installing Firefox 3.6.4 or 3.6.3 again today, so I am not sure if this issue was corrected in 3.6.6, or if the issue just resolved itself somehow.
In any case, I appreciate the assistance. Thank you.
Jim
I had this problem updating from Firefox 3.6.x to 4 on a box running windows xp. I could not even uninstall Firefox, it kept asking for a reboot. The way I got around this problem was to delete/rename a file called "firefox.exe.moz-upgrade" in the Firefox installation directory "C:\Program Files\Mozilla Firefox". After that I was able to run the Firefox 4 installer again and things worked fine.
由 roozta 於 修改
I had the same problem as roozta: renamed "firefox.exe.moz-upgrade" and ran the installer again, as suggested. Restarted the PC, now Mozilla doesn't start as well, but don't ask to restart the computer any more.... any more suggestion?
由 Pacca 於 修改
Pacca, Not sure if this will work or if you have already tried, but you might want to try uninstalling, reboot and then install again and see if that works.