搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I cannot upgrade to Firefox 3.6.6 because the license file cannot be found

  • 10 回覆
  • 93 有這個問題
  • 14 次檢視
  • 最近回覆由 cor-el

more options

I am running Firefox 3.6.3. The upgrade process is failing to install a partial upgrade. When it tries to install a full upgrade it says it cannot find the license file and does not let the installation continue.

This happened

A few times a week

== Firefox tried to upgrade to 3.6.6

I am running Firefox 3.6.3. The upgrade process is failing to install a partial upgrade. When it tries to install a full upgrade it says it cannot find the license file and does not let the installation continue. == This happened == A few times a week == Firefox tried to upgrade to 3.6.6

被選擇的解決方法

In that case, uninstall Firefox, reboot your computer, delete the C:\\Program Files\Mozilla Firefox\ folder, then try re-installing using the instructions at How to install Firefox on Windows

從原來的回覆中察看解決方案 👍 0

所有回覆 (10)

more options

Are you using Zone Alarm? If so, which version?

more options

No I am not using Zone Alarm.

more options

I have the same problem. firefox 3.6.6 will not install because license file cannot be found.

more options

選擇的解決方法

In that case, uninstall Firefox, reboot your computer, delete the C:\\Program Files\Mozilla Firefox\ folder, then try re-installing using the instructions at How to install Firefox on Windows

more options

Hi Chris.

Won't I lose all my bookmark information and addon's if I do this?

more options

Nope. That info is kept in your profile folder. See Profiles - Where Firefox stores your bookmarks, passwords and other user data

more options

I had the same problem when updating to 3.6.6 from within Firefox. I ended up downloading the 3.6.6 complete install file separately and then running that directly from Windows. The installer detected that I simply needed an update to 3.6.6 and when all done, everything was working again. Basically, the same thing that Chris_Ilias recommend, but you might not need to delete Firefox first.

HTH

more options

Thanks I downloaded and installed 3.6.6 separately and installed just fine

more options

I do use zone alarm. Does it matter?

more options

Run the Firefox program once as Administrator (right-click: Run as Administrator).

If that doesn't help then do a clean reinstall.

  • Download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
  • Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
  • Don't remove personal data when uninstalling.
  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.