Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

my comcast (smartzone) email won't load with firefox all of a sudden?

  • 3 回覆
  • 57 有這個問題
  • 4 次檢視
  • 最近回覆由 rgrande9

more options

the comcast homepage loads fine and then when i click on email it says loading and won't load...this has been for 2 days now.

the comcast homepage loads fine and then when i click on email it says loading and won't load...this has been for 2 days now.

所有回覆 (3)

more options

Hello ,

please clear your cache and cookies, by following these steps:

  1. Open the Tools menu at the top of the Firefox window, select Clear recent history
  1. In the Clear recent history window, select Everything from the dropdown list.
  1. Click the arrow next to Details once, then check Cache and Cookies.
  1. Now, click the Clear now button to clear history.
more options

Hi...I tried that already and nothing changed. thanks. I should have mentioned I have a mac...not sure if that changes anything

more options

I am having the same problem with Comcast mail. Status bar indicates it's "waiting to load pn.adserver.yahoo.com." This problem started appearing last week (week on 9/6/10) and it occurs with both Firefox and IE8. Hope that helps.