搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

a prgram called "my security shield keeps installing itself" i can't get rid of it

  • 2 回覆
  • 56 有這個問題
  • 17 次檢視
  • 最近回覆由 sillymoy

more options

I recently installed Homestead Website software. As soon as the software was installed a program called "my security shield" keeps giving pop-ups that say viruses are trying to affect email lists, and everything else. I clicked on the button that said "remove viruses" expecting to get a window asking if i want to pay and download an anti virus program. What i get is an error page saying the program cannot gain access to the internet. I delete the program from my "all Programs" screen but can't find it in my list of programs when i go to add or remove programs in the control panel.

I recently installed Homestead Website software. As soon as the software was installed a program called "my security shield" keeps giving pop-ups that say viruses are trying to affect email lists, and everything else. I clicked on the button that said "remove viruses" expecting to get a window asking if i want to pay and download an anti virus program. What i get is an error page saying the program cannot gain access to the internet. I delete the program from my "all Programs" screen but can't find it in my list of programs when i go to add or remove programs in the control panel.

所有回覆 (2)

more options

That is a rogue anti-spyware program. For details on its removal see Remove My Security Shield (Uninstall Guide)

more options

Thank you TonyE, I found the removal guide that you gave to be very useful. I already had malwarebytes but I couldn't open it because of my security shield. I ran rkill and it stopped the virus then I ran malwarebytes. It found some viruses and prompted me to restart the computer. I did as it said but my security shield was still there. Then I found this page http://deletemalware.blogspot.com/2010/08/my-security-shield-removal-instructions.html and they said that I can use superantispyware or spyware doctor to remove my security shield. I ran full system scan with superantispyware. It reported some infections as well. And I think it removed the virus because the my security shield doesn't pop up any more.