This is the most inefficient support group I have ever had the misfortune of having to deal with. If you understand that there is an issue, why doesn't your team do something to effectively solve this problem. I am also curious as to how this has been an ongoing issue for sometime now, over a week to be more specific and the company has not found a solution; however, you continue to ask what our problems with the new update is without having any kind of useful feedback. I would like to be notified imediately once a patch, update, or something of that sort is created. This is a serious concern of mine, for the simple fact that I use my internet connection for work, without it I have no income, this needs to be solved ASAP!