搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

lost bookmarks but when trying to restore get message can't process backup file

  • 2 回覆
  • 41 有這個問題
  • 7 次檢視
  • 最近回覆由 cor-el

more options

Actually this is under Firefox 5 but this was not a selectable option.

Just noticed my bookmarks are gone for no particular reason. I accessed them earlier in the day, 6-8 hours ago. Tried to restore to several previous dates but each time "Firefox unable to process backup file" even after shutting down Windows.

Actually this is under Firefox 5 but this was not a selectable option. Just noticed my bookmarks are gone for no particular reason. I accessed them earlier in the day, 6-8 hours ago. Tried to restore to several previous dates but each time "Firefox unable to process backup file" even after shutting down Windows.

所有回覆 (2)

more options

If your changes to your bookmarks do not appear when you restart Firefox, the issue may be that your bookmarks file is write-protected. A write-protected file cannot be changed, which prevents your edits to your bookmarks from being saved. Please locate your profile and check the places.sqlite file permissions, size, date of creation and date of modification.