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i upgraded firefox 3.6.10 to 3.6.11 and rebooted...when logged back in firefox doesnt start and is giving an error saying 1.9.10 is not compatible wth 1.9.11

  • 2 回覆
  • 47 有這個問題
  • 1 次檢視
  • 最近回覆由 BloodStones

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this is the entire error message Error: Platform version '1.9.2.10' is not compatible with minVersion>=1.9.2.11 maxVersion<=1.9.2.11

this is the entire error message Error: Platform version '1.9.2.10' is not compatible with minVersion>=1.9.2.11 maxVersion<=1.9.2.11

被選擇的解決方法

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.

Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
Don't remove personal data when uninstalling.

It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue.


See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

從原來的回覆中察看解決方案 👍 2

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選擇的解決方法

Do a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.

Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
Don't remove personal data when uninstalling.

It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

You can skip the step to create a new profile, that is not necessary for this issue.


See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

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Works perfect...went into safe mode and deleted the program folder for firefox...did a clean install and its working normally nw...

thanks a lot