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(Started yesterday) I cannot access contacts in Gmail using Firefox. Works fine in other browsers. Is there a fix?

  • 2 回覆
  • 21 有這個問題
  • 1 次檢視
  • 最近回覆由 pvberg

pvberg
pvberg
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All of sudden clicking Contacts in Gmail brings no response except the "loading" box display.

This just started out of the blue, I have not changed anything. Gmail works with all other browser (Opera, IE, and Chrome)

It also appears that "Setting" button will invoke the same response.

I have cleared the cache etc.

All of sudden clicking Contacts in Gmail brings no response except the "loading" box display. This just started out of the blue, I have not changed anything. Gmail works with all other browser (Opera, IE, and Chrome) It also appears that "Setting" button will invoke the same response. I have cleared the cache etc.

所有回覆 (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Did you clear the cookies as well?

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

pvberg
pvberg 提出問題者
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Hello:

Thanks for the suggestions. I had already tried disable add-ons, but not safe mode. I tried safe mode and it made no difference. I am continuing to have the same problem.