useing firefox then it stops and says not responding this can happen every five minutes
firefox stops responding then if i click the mouse again the screen goes white, i then have to close at bottom of page and staragain this is happening repeatadly. i have up dated plugins this did not help i have done all other updates available.
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Is this only certain sites, for example ones with lots of video content. You also need to consider what else your computer is doing, possibly as automated background tasks such as
- security updates or scans
- disk indexing
- downloads
You could try running with minimal extensions enabled and use Task Manager to check ( Ctrl+Alt+Del; or on newer windows machines Ctrl+Shift+Esc) what is running and how busy the CPU is.
See also
thanks for you reply john99 i don't think its that as all i am doing is checking email . i dont think it could cope with two things at once.
See also:
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
- Don't make any changes on the Safe mode start window.
See: