Firefox crashes and I get this error ID: ID: cef89c2d-a54f-42f2-acdd-3e97a2101206 - can anyone help?
Hello
Every so often, Firefox will crash when I open a web page. It was doing it a lot when I opened my Yahoo mail, but I did some troubleshooting and updated all my plug ins and it seemed to stop doing that - but occasionally when I try and access certain pages it crashes, straight up. I can't work out why and I've been through the troubleshooting walkthroughs on the Firefox help - can anyone help me?
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Do you have a more recent crash report than this one from 2010-12-06?
You can check for problems with Out-Of-Process-Plugins
You can try to disable or remove the getplusplusadobe16297 plugin.
You can uninstall (remove) the Java Console extensions, you do not need them to run Java applets.
See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
Disable the Java Quick Starter extension, if you have it: Tools -> Add-ons -> Extensions
- Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)
See http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
sorry I don't have a more recent crash report than that, which seems impossible because my browser crashes at least ten times every session I'm using it! It crashed earlier this evening but when I checked there are no more recent crash reports than the one I gave above...
I've uninstalled the Java Console extension .... any other ideas?
thanks so much for your help!
here's a page that always makes firefox crash....
http://www.nctimes.com/entertainment/music/article_832ee0b2-6e74-5cc4-96b9-d92f4e528c22.html
thanks!
Do those crashes stop if you disable the Flash plugin (Tools > Add-ons > Plugins)?