搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

The checkbox for "submit crash reports" always resets to checked when I uncheck it? How to fix?

  • 3 回覆
  • 27 有這個問題
  • 53 次檢視
  • 最近回覆由 cor-el

more options

Recently I upgrade from Firefox 3.5.9 to Firefox 3.6.13. In setting my preference, under options/advanced/system defaults/ I unchecked "submit crash reports". As soon as I leave the dialog, it is reset to checked, whether I close Firefox or if I just leave the dialog and return to it. I would like to know what to do to uncheck this. Since it is an option it should stay as set or unset.

This happens under Windows 2000, XP, Vista, and Windows 7.

Mike Bailey

Recently I upgrade from Firefox 3.5.9 to Firefox 3.6.13. In setting my preference, under options/advanced/system defaults/ I unchecked "submit crash reports". As soon as I leave the dialog, it is reset to checked, whether I close Firefox or if I just leave the dialog and return to it. I would like to know what to do to uncheck this. Since it is an option it should stay as set or unset. This happens under Windows 2000, XP, Vista, and Windows 7. Mike Bailey

所有回覆 (3)

more options
more options

Thank you for the reply, but none of those suggestions apply/or work. This is only a single preference that's not being saved. There is not a user.js file, but a prefs.js file and there is not an entry for crash reports on/off in it. These seems like a bug in Firefox, as the checkbox for the "Submit crash report" toggles back on the instant the dialog is closed, then reopened. In other words, just this one option is not saved. Any other options are saved when changed.

more options

That setting is stored in %AppData%\Mozilla\Firefox\Crash Reports\crashreporter.ini

You may have security software that is protecting or locking .ini files if the change doesn't keep.