Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

After allowing Firefox to upload updates the browser is no longer working, I can open the firefox window but websites do not appear and I get 'untitled' in the tab and a blank screen, what has gone wrong during the updates?

  • 3 回覆
  • 8 有這個問題
  • 7 次檢視
  • 最近回覆由 TonyE

more options

On Thursday morning Firefox asked to be allowed to update and I gave permission and it duly updated etc. Since the update when I use the firefox the tab comes up with 'untitled' and any website that I try to use loads but ends with a blank screen and 'untitled' in the tab.

I have tried to download firefox again but the same thing is still happening.

On Thursday morning Firefox asked to be allowed to update and I gave permission and it duly updated etc. Since the update when I use the firefox the tab comes up with 'untitled' and any website that I try to use loads but ends with a blank screen and 'untitled' in the tab. I have tried to download firefox again but the same thing is still happening.

所有回覆 (3)

more options

This is an indication that a firewall has blocked the new version of Firefox - https://support.mozilla.com/kb/Firefox+cannot+load+websites+but+other+programs+can

more options

Thank you TonyE, I investigated my firewall and adjusted as advised and all is now working. thank you again x

more options

You're welcome