Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

why do i keep getting extraction failed - file is corrupt?

  • 2 回覆
  • 17 有這個問題
  • 10 次檢視
  • 最近回覆由 dismantled29

dismantled29
dismantled29
more options

Hi, I have tried a clean install, a system restore and everything i can think of but every time i try to install the latest version of FF, it brings me the same error. even the update feature did not work, kept saying about the integrity of the file then it had to download a full version and stops at 99%. Whateve i try it will not work, then i did a system restore and tried opening firefox and nothing happened. Please help

Hi, I have tried a clean install, a system restore and everything i can think of but every time i try to install the latest version of FF, it brings me the same error. even the update feature did not work, kept saying about the integrity of the file then it had to download a full version and stops at 99%. Whateve i try it will not work, then i did a system restore and tried opening firefox and nothing happened. Please help

所有回覆 (2)

the-edmeister
the-edmeister
  • Moderator
more options

Temporarily disable your anti-virus application just long enough to download Firefox, and re-enable it before starting the Firefox installer.

dismantled29
dismantled29 提出問題者
more options

Hi, thanks for the response, i have taken all anti virus products off so there should be nothing that prevents installation. It keeps bringing the extraction failed - file is corrupt message.