Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

I've downloaded Firefox 4, how to proceed with installation?

  • 2 回覆
  • 11 有這個問題
  • 5 次檢視
  • 最近回覆由 cor-el

yellowbird68
yellowbird68
more options

trying to update to Firefox 4, I've downloaded 4 but can't get the setup with wizard to work. The message I get is Firefox must be closed to proceed with the installation...but it's not open.

Please help

trying to update to Firefox 4, I've downloaded 4 but can't get the setup with wizard to work. The message I get is Firefox must be closed to proceed with the installation...but it's not open. Please help

所有回覆 (2)

royakh
royakh
more options

trying to update to Firefox 12, I've downloaded 12 but can't get the setup with wizard to work. The message I get is Firefox must be closed to proceed with the installation...but it's not open.


PLEASE HELP

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that other software on your computer is using files in the Firefox program folder.

Did you try to reboot the computer or delete the Firefox program folder (C:\Program Files\Mozilla Firefox\) manually via Windows Explorer?

You can also try to boot windows in Safe mode (F8 at boot screen) to see if that allows to install Firefox.