Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Using Windows XT and running FF 4.0 (Yahoo Edition 1.8), I am asked to download "the update", but the "application" never seems to take. Is something blocking it?

more options

After the download, the application screen just shows the "green worm" running across the top for many minutes until I either "hide" it or X it out.

After the download, the application screen just shows the "green worm" running across the top for many minutes until I either "hide" it or X it out.

所有回覆 (1)

more options

There is a 4.0.1 update for Firefox 4.0. I don't know why automatic update isn't working for you, but you could try these troubleshooting articles and cor-el's post in the earlier thread:

Software Update Failed | Troubleshooting | Firefox Help

Software Update - MozillaZine Knowledge Base

Firefox is unable to "update" when an automatic message arrives. I've uninstalled & reinstalled Mozilla. Still, no ability to update. | Firefox Support Forum | Firefox Help

Any luck?