搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

When attempting to update firefox to latest version, get the error "failed unkown reason" any ideas?

  • 1 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

Try to update to latest version as current version of firefox is almost constantly coming up saying "not responding" in upper taskbar, I figure that the update may help this but when I go to update it fails for unkown reasons. Any help figuring this out would be greatly appreciated as i now have to triple click things, on click to begin the freezing process, one to enter "not responding" process then finally once that finished freezing one more time to actually get where I want to go

Try to update to latest version as current version of firefox is almost constantly coming up saying "not responding" in upper taskbar, I figure that the update may help this but when I go to update it fails for unkown reasons. Any help figuring this out would be greatly appreciated as i now have to triple click things, on click to begin the freezing process, one to enter "not responding" process then finally once that finished freezing one more time to actually get where I want to go

所有回覆 (1)

more options

If you have problems with updating then easiest is to download the full version and uninstall the currently installed version.
You may need to remove the Firefox program folder to do a clean install of the new version.

Do a clean (re-)install:

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.