搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have suddenly lost all my bookmarks. This happened during an upgrade to Firefox 4 this morning.

  • 1 回覆
  • 7 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

more options

I opened Firefox this morning. Received dialog box asking me to check box to retrieve info. I checked Firefox (not Safari, etc.). Opened Firefox...nada. Then got request to upgrade so I did, thinking maybe this was part of the upgrade. downloaded upgrade and tried to drag & drop into my Applications directory. Told was "newer" version there already. But checking showed me that the version in my Apps directory was the old version. So I used "App Cleaner" to get rid of it (but kept the plist). Then I moved the new Firefox into Apps and opened it. Still nothing. I do have Firefox menu across the top but "View/Sidebar/Bookmarks" gets me nothing but the default locations.

I opened Firefox this morning. Received dialog box asking me to check box to retrieve info. I checked Firefox (not Safari, etc.). Opened Firefox...nada. Then got request to upgrade so I did, thinking maybe this was part of the upgrade. downloaded upgrade and tried to drag & drop into my Applications directory. Told was "newer" version there already. But checking showed me that the version in my Apps directory was the old version. So I used "App Cleaner" to get rid of it (but kept the plist). Then I moved the new Firefox into Apps and opened it. Still nothing. I do have Firefox menu across the top but "View/Sidebar/Bookmarks" gets me nothing but the default locations.

所有回覆 (1)

more options

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.