搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

unable to apply update

  • 2 回覆
  • 18 有這個問題
  • 6 次檢視
  • 最近回覆由 islam.ali

more options

PC running Windows 7. Computer is set up for two users, admin and staff. I have always had to check for and apply updates through the admin user and then switch over to the staff user, where the update would automatically apply upon opening Firefox. Now, after checking to make sure I have the most current version, I opened Firefox in my admin user. Switched over to the staff user and in the staff user, Firefox is displaying in the About function, apply update. I select apply, then Firefox closes, reopens. The problem is that when I go back to About, it still shows that there is an update to apply. Did the update apply or not, I don not know?

PC running Windows 7. Computer is set up for two users, admin and staff. I have always had to check for and apply updates through the admin user and then switch over to the staff user, where the update would automatically apply upon opening Firefox. Now, after checking to make sure I have the most current version, I opened Firefox in my admin user. Switched over to the staff user and in the staff user, Firefox is displaying in the About function, apply update. I select apply, then Firefox closes, reopens. The problem is that when I go back to About, it still shows that there is an update to apply. Did the update apply or not, I don not know?

所有回覆 (2)

more options

I had this problem when I log on to a standard account. When I log on windows with an administrator account things work ok. I wish this helps.

more options

I found the solution for this problem here and it works for me: https://support.mozilla.com/en-US/questions/850542