Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

I set up an account today on my work computer and now firefox does not recognize my account name

watershed
watershed
more options

I set up a new account with Firefox today through my work computer. I used my email address: lauraplyler@gmail.com and the password. I even have a print out right in front of me of my Firefox Sync Key! But, when I try to sync the 2 computers it is saying it does not recognize my "account". I even tried to reset my password and got the same message.

I set up a new account with Firefox today through my work computer. I used my email address: lauraplyler@gmail.com and the password. I even have a print out right in front of me of my Firefox Sync Key! But, when I try to sync the 2 computers it is saying it does not recognize my "account". I even tried to reset my password and got the same message.

由 watershed 於 修改

所有回覆 (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Please edit your message to remove the password, this is a public forum.

watershed
watershed 提出問題者
more options

Thank you! I did not realize this was a public forum until after I posted my question. I am new to Firefox/Mozilla. Thanks.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Well, unfortunately I don't use Firefox Sync, so I haven't helped you very much. I hope someone more familiar with Sync joins in. Until then, you could browse the Firefox Sync support articles here: Firefox Sync Support Home Page | Firefox Help.