搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox 6 disabled my virus protection. I need to reinstall Firefox 5

  • 4 回覆
  • 18 有這個問題
  • 2 次檢視
  • 最近回覆由 tomatolady

more options

When firefox wanted to install an update, it disabled my Kaspersky virus protection. I don't need this!! I want to reinstall the previous version of firefox.

When firefox wanted to install an update, it disabled my Kaspersky virus protection. I don't need this!! I want to reinstall the previous version of firefox.

所有回覆 (4)

more options

Actually it did not disable your Kaspersky virus software just only the extension that was installed on Firefox by Kaspersky program.

http://forum.kaspersky.com/index.php?showtopic=215472

more options

Same thing happened to me. Talked to Kaspersky. Internet Security 2012 is available and is fully compatible with FF6. My beef is that FF did not tell me about all the disabled add-ons until after completing installation.

more options

I had that same issue with FF5 & contacted Kaspersky & they sent me the 2012 download before it went public.. They even fixed the FF/Kaspersky digital keyboard & URL Advisor issues too.. Thank You Kaspersky they were right on it  !!!

more options

Thanks for all the responses! My beef, too, is that Firefox didn't alert me about this conflict until after the update installation was done. Nana41, thanks! I just now contacted Kaspersky, not as easy as it should be, & await their response.