Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

firefox will just not load to give me access to the internet. It worked perfectly until 2 days ago!

  • 1 回覆
  • 1 有這個問題
  • 8 次檢視
  • 最近回覆由 cor-el

Higgy987
Higgy987
more options

I have been using Firefox for several years in preference to IE8 but for some unknown reason about 2 days ago it stopped loading and I get a small screen apearing which says it is the mozilla crash reporter. It then asks me to either quit or resart but it will not go any further than this crash rport screen. Can you please help. I have tried reloading a later version of firefox and to update the plug ins but nothing seems to work. My next action will be to remove the program all together from my desktop and try and reload everything again. But doing this will sadly loose all my favourits I guess!

I have been using Firefox for several years in preference to IE8 but for some unknown reason about 2 days ago it stopped loading and I get a small screen apearing which says it is the mozilla crash reporter. It then asks me to either quit or resart but it will not go any further than this crash rport screen. Can you please help. I have tried reloading a later version of firefox and to update the plug ins but nothing seems to work. My next action will be to remove the program all together from my desktop and try and reload everything again. But doing this will sadly loose all my favourits I guess!

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: