Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

cannot open browser after update

  • 1 回覆
  • 4 有這個問題
  • 6 次檢視
  • 最近回覆由 SafeBrowser

more options

after an update the shortcut icons do not work and give the following message: "Error: platform version '6.0' is not compatible with minVersion >=6.0.1 maxVersion <=6.0.1" so now I can't open the brower (luckily it is my default browser so when I click on any link anywhere I can get it open.

after an update the shortcut icons do not work and give the following message: "Error: platform version '6.0' is not compatible with minVersion >=6.0.1 maxVersion <=6.0.1" so now I can't open the brower (luckily it is my default browser so when I click on any link anywhere I can get it open.

所有回覆 (1)

more options

That message is an indicator that the updater wasn't able to update all the files and some were left as older versions. Do a clean reinstall.

  1. Download a fresh Firefox copy and save the file to the desktop.
  2. Uninstall your current Firefox version.
  3. Remove the Firefox program folder/directory before installing that newly downloaded copy of the Firefox installer.
  4. Install the fresh copy of Firefox that you downloaded in step 1


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins:

由 SafeBrowser 於 修改