Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Why can I NOT open firefox on my user site? I can open it on my grandson's site and it is on the same computer.

  • 1 回覆
  • 1 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

CDungca
CDungca
more options

I am unable to sign on to the internet using firefox because it would not open visually. I say visually because when I tried to download a supposedly newer version of firefox (using Internet Explorer) in the hope it will fix the problem, it would not allow the download unless I close firefox first. This means it was open but I do not see it. I tested this by switching to another use site and I was able to open and see firefox.

I am unable to sign on to the internet using firefox because it would not open visually. I say visually because when I tried to download a supposedly newer version of firefox (using Internet Explorer) in the hope it will fix the problem, it would not allow the download unless I close firefox first. This means it was open but I do not see it. I tested this by switching to another use site and I was able to open and see firefox.

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: