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Unable to upgrade, getting error message The operation can’t be completed because the item “libsoftokn3.dylib” is in use.

  • 3 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

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When I try to upgrade Firefox on my MAC I get this error message. Do not know how to find this and close it.

When I try to upgrade Firefox on my MAC I get this error message. Do not know how to find this and close it.

被選擇的解決方法

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

從原來的回覆中察看解決方案 👍 0

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選擇的解決方法

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

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Thank you, this worked!