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since latest upgrade I have 2 problems 1. fast dial didn't work, but has been fixed with changing the version. This happened before. Now the big problem is when I attempt to upload pics Facebook or attach documents to e-mail firefox crashes. HELP!

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Question since latest upgrade I have 2 problems 1. fast dial didn't work, but has been fixed with changing the version. This happened before. Now the big problem is when I attempt to upload pics Facebook or attach documents to e-mail firefox crashes. HELP!

Question since latest upgrade I have 2 problems 1. fast dial didn't work, but has been fixed with changing the version. This happened before. Now the big problem is when I attempt to upload pics Facebook or attach documents to e-mail firefox crashes. HELP!

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Create a new profile as a test to check if your current profile is causing the problems. See Basic Troubleshooting: Make a new profile

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

See also http://kb.mozillazine.org/Firefox_crashes

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THANKS! But I'm not that savvy, I wil try it because without a remedy I have a major prob. Need to send docs relatedto business.