Firefox crashes

12 年前

11/9/11, 9:44 PM

Updated to Firefox 8 from 7.

Crashes on start up. Cannot find version 7 install file...

Updated to Firefox 8 from 7. Crashes on start up. Cannot find version 7 install file...

You are probably using Roboform and that is the problem, either uninstall it or try to update it.

crash ID report 5a6e82ee-30a8-4b28-836e-1f92e2111110
- crash ID signature :
  Signature DebugBreak

There are other ways to get round problems but I suspect your security software is blocking changes.

👍 1

Answer 1 · 2011-11-09 21:44:41

John99

11/10/11, 1:22 AM

You are probably using Roboform and that is the problem, either uninstall it or try to update it.

crash ID report 5a6e82ee-30a8-4b28-836e-1f92e2111110
- crash ID signature :
  Signature DebugBreak

There are other ways to get round problems but I suspect your security software is blocking changes.

Answer 2 · 2011-11-09 21:44:41

11/10/11, 6:17 PM

Problem solved. Uninstalled Roboform and Firefox runs normally. Installed latest version of RForm.

Thanks John99

Answer 3 · 2011-11-09 21:44:41

11/12/11, 2:17 AM

Glad it worked, thanks for posting back.