New download of Firefox crashes when opening
When I attempt to open Firefox, it crashes. I have repeatedly downloaded the newest version and even tried opening in safe mode. I have a MacBook running Mac OS 10.5.8 on a 2 GHz Intel Core 2 Duo processor with 2 GB 1067 MHz DDR3 memory.
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Hi can you please do the following below
Check to see if the problem is fixed by removing cookies and the browser cache. See http://support.mozilla.com/kb/Deleting+cookies and http://support.mozilla.com/kb/How+to+clear+the+cache
I can't open Firefox long enough to do anything.
As for the PC, if you're running RoboForm for Mac, try updating:
RoboForm for Mac (Safari) v0.9.63
That is a corrupt crash report: [@ EMPTY: no crashing thread identified; corrupt dump ]
See also:
I've already followed the instructions at https://support.mozilla.com/en-US/kb/Firefox%20crashes.
Neither these nor the instructions at http://kb.mozillazine.org/Firefox_crashes helped.