Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Failure to connect with Verizon Broadband after update to Firefox 8.0

  • 1 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 SafeBrowser

hailholyghost
hailholyghost
more options

Hello,

my father uses Verizon Broadband for internet access. After updating to Firefox 8.0, Firefox can no longer access the device for internet connection. I get the standard "Unable to connect" when I start Firefox. IE8 has no issues accessing the internet.

I have no idea how to fix this, except possibly downgrading to an earlier version of Firefox.

Thanks for your expertise!

Hello, my father uses Verizon Broadband for internet access. After updating to Firefox 8.0, Firefox can no longer access the device for internet connection. I get the standard "Unable to connect" when I start Firefox. IE8 has no issues accessing the internet. I have no idea how to fix this, except possibly downgrading to an earlier version of Firefox. Thanks for your expertise!

所有回覆 (1)

SafeBrowser
SafeBrowser
more options

Reset your firewall permissions for the new version. Your firewall is just doing its job:

  1. close/exit Firefox (Firefox button > Exit or File > Exit)
  2. delete firefox.exe and plugincontainer from the firewall list of allowed programs
  3. re-start Firefox and let your firewall detect the new version
  4. give permissions needed by your firewall to allow Firefox access to the internet.

See -->https://support.mozilla.com/en-US/kb/Cannot%20connect%20after%20upgrading%20Firefox


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

由 SafeBrowser 於 修改