Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Every time I open I get I get Crash Reporter. Will not open Firefox

tata0826
tata0826
more options

I click the Firefox icon and all I keep getting is the Mozilla Crash Reporter. I try to restart Firefox and it will not restart. Just keeps giving me the Crash Reporter pop up. I am unable to start Firefox! Please help. email addres is: tata0826@yahoo.com

I click the Firefox icon and all I keep getting is the Mozilla Crash Reporter. I try to restart Firefox and it will not restart. Just keeps giving me the Crash Reporter pop up. I am unable to start Firefox! Please help. email addres is: tata0826@yahoo.com

所有回覆 (1)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See: