搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Hey, i have been experiencing problems with this update since a few months ago. My mozilla browser just blinks and sometime outright the screen just turns black, its uunresponsive and very slow compared to 3.6 ver. Any suggestions to help me???

  • 3 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 sctl

more options

Well ever since the update, the screen when i am using mozilla just goes black a few times, blinks in blacka nd sometimes hangs. This happens a lot of times. Also happens when i scroll down using my mouse and i am unable to scroll down by manually dragging down the scroll slider located on the right side of the browser. I am not sure how to solve this, i tried unintalling my add ons but still no dice. Could somone help me about this???

Well ever since the update, the screen when i am using mozilla just goes black a few times, blinks in blacka nd sometimes hangs. This happens a lot of times. Also happens when i scroll down using my mouse and i am unable to scroll down by manually dragging down the scroll slider located on the right side of the browser. I am not sure how to solve this, i tried unintalling my add ons but still no dice. Could somone help me about this???

所有回覆 (3)

more options

When you say your screen goes black do you mean your Firefox window or your entire computer screen?

Do you have any Themes installed in Firefox?

more options

It's just my browser that goes black and if i recall correctly, i have no themes installed. but maybe i have installed, how do remove it??

more options

From the Firefox menubar, select Tools -> Add-ons, then Appearance. If anything but the default theme shows up there, try disabling the non-default theme and restart your browser.

I can't tell from your troubleshooting report what video card you're using. Is the driver up-to-date?

Your report also shows 2 add-ons, but no data about plug-ins. Running any plug-ins?