搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I have tried uninstalling and reinstalling Firefox several times. Every time I try to open Firefox I get an error message saying "Close Firefox"," A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

  • 2 回覆
  • 12 有這個問題
  • 9 次檢視
  • 最近回覆由 dougdwr

more options

I uninstall Firefox, then reinstall Firefox, try to open Firefox, and get an error message in a popup box saying,

"Close Firefox"

"A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

I uninstall Firefox, then reinstall Firefox, try to open Firefox, and get an error message in a popup box saying, "Close Firefox" "A copy of Firefox is already open. Only one copy of Firefox can be open at a time."

被選擇的解決方法

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

從原來的回覆中察看解決方案 👍 3

所有回覆 (2)

more options

選擇的解決方法

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

more options

That solved the problem. Thank you very much!!!!