搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

When I try to update Foxfire, the computer says it's connecting to the server but just goes into a loop.

  • 1 回覆
  • 1 有這個問題
  • 2 次檢視
  • 最近回覆由 cor-el

more options

Though I have a VPN for the server at school, the techs there tell me that this problem has nothing to do with my computer or the servers at school.

It doesn't seem to matter how long I let the update run. It just keeps running with no apparent effect.

Though I have a VPN for the server at school, the techs there tell me that this problem has nothing to do with my computer or the servers at school. It doesn't seem to matter how long I let the update run. It just keeps running with no apparent effect.

所有回覆 (1)

more options

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.