搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox won't open, I get this message: XULRunner - Platform version 8.0.1 is not compatible with miniVersion>=7.0.1maxVersion<=7.0.1.

  • 3 回覆
  • 2 有這個問題
  • 4 次檢視
  • 最近回覆由 cor-el

more options

When I try to start up Firefox, I immediately get a samll window with the above message. It looks like this: XULRunner Platform version 8.0.1 is not compatible with miniVersion>=7.0.1 maxVersion<=7.0.1

When I try to start up Firefox, I immediately get a samll window with the above message. It looks like this: XULRunner Platform version 8.0.1 is not compatible with miniVersion>=7.0.1 maxVersion<=7.0.1

所有回覆 (3)

more options

If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.

See:

more options

Thank you! I don't use ZoneAlarm Extreme Security but I will try to do the reinstall anyway. Internet Explorer doesn't open either. Not sure how I am going to get another browser to download it when I can't access the Internet?

more options

Be sure to delete the Firefox program folder before (re)installing Firefox as the usual cause of this problem in that not all files got updated properly and some .ini files like application.ini and platform.ini are still older versions.