搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

Firefox just updated me to a more newer version. However, when I open firrefox the program freezes every time and I have to force quite. I tried reloading firefox but to no avail?

  • 1 回覆
  • 2 有這個問題
  • 9 次檢視
  • 最近回覆由 John99

more options

After updating firefox, every time I try to open the program it freezes and I have to force quite. Browser comes on and one tag opens up but nothing downloads and on the force quite application window gives me Firefox is 'unable to respond'

After updating firefox, every time I try to open the program it freezes and I have to force quite. Browser comes on and one tag opens up but nothing downloads and on the force quite application window gives me Firefox is 'unable to respond'

所有回覆 (1)

more options

Sorry no definitive answer, but two suggestions worth a try:

  1. use safe mode do not make changes in the first window just click on continue
    • if the problem persists; then whilst still in safe mode disable all plugins
  2. try installing a previous version of firefox firefox 3.6 is still supported and secure