Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

cannot install new version after downloading - no promp appears

more options

Download of Firefox 9.0.1 seems to be successful but that's all. Your site says to drag icon into applications upon prompt but there is no prompt. I cannot figure out how to install it. Icon for old version is on the dock but not in applications and cannot be dragged there.

Download of Firefox 9.0.1 seems to be successful but that's all. Your site says to drag icon into applications upon prompt but there is no prompt. I cannot figure out how to install it. Icon for old version is on the dock but not in applications and cannot be dragged there.

所有回覆 (1)