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I keep getting a message that Firefox is open and not responding. That I have to close the Firefox application or restart my computer. A real pain. Why is the firefox application not closing in English

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I keep getting a message that Firefox is open and not responding. That I have to close the Firefox application or restart my computer. A real pain. Why is the firefox application not closing.

I keep getting a message that Firefox is open and not responding. That I have to close the Firefox application or restart my computer. A real pain. Why is the firefox application not closing.

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Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.

NOTE: Establish a habit of exiting/closing Firefox with Firefox button > Exit or File > Exit to allow an orderly shutdown of Firefox and closing of all of the files that Firefox has open.


  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: