搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

My FF 10.0 hangs if I load pages containig vide or pdf files. I can kill the tab using task manager and say no to close all tabs. If I try to zoom the pdf document, FF really freeze and 100% repeatable. Any solution? No problem with IE by the way.

  • 1 回覆
  • 2 有這個問題
  • 7 次檢視
  • 最近回覆由 Vivek

more options

I use FF 10.0 at home with XP and experience no problems. FF 10.0 and Win7 give hangs when opening pages with pdf or video. Opening pdf files I can scroll sometimes but if I click any of the buttons of the bottom it is good-bye, 100% repeatable. Flash HW accelerators are stopped.

I use FF 10.0 at home with XP and experience no problems. FF 10.0 and Win7 give hangs when opening pages with pdf or video. Opening pdf files I can scroll sometimes but if I click any of the buttons of the bottom it is good-bye, 100% repeatable. Flash HW accelerators are stopped.

所有回覆 (1)

more options

Hi,

Please check this in Safe Mode after enabling only the Flash and PDF plugins in Tools (Alt + T) > Add-ons > Plugins. You can also check if the plugins are up to date: https://www.mozilla.org/en-US/plugincheck/

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

Troubleshooting Plugins

Testing Plugins