搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

shortly after i start firefox my screen and mouse go black,dead, then in 3 seconds or so things return to normal. this happens only when firefox is on. and also firefox will not shut down properly.

  • 2 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 philipp

more options

shortly after i start firefox my screen and mouse go black,dead, then in 3 seconds or so things return to normal. this happens only when firefox is on. and also firefox will not shut down properly.

I am using win XP pro. all else checks out ok, I've run AD-Aware, Malwarebytes, and webroot and found nothing. I also cleared out all cookies.

this happened some time ago and somebody told me to shut down remove the memory strips,  replace them and start up again,  and  it seemed to work then,  but  not this time.
shortly after i start firefox my screen and mouse go black,dead, then in 3 seconds or so things return to normal. this happens only when firefox is on. and also firefox will not shut down properly. I am using win XP pro. all else checks out ok, I've run AD-Aware, Malwarebytes, and webroot and found nothing. I also cleared out all cookies. this happened some time ago and somebody told me to shut down remove the memory strips, replace them and start up again, and it seemed to work then, but not this time.

所有回覆 (2)

more options

Nobody knows....?? 6-10-12

more options

try to update your graphics drivers or to disable hardware acceleration in firefox under tools > options > advanced > general

Upgrade your graphics drivers to use hardware acceleration and WebGL