Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Flash plugin keeps on crashing everytime when some audio is played in firefox.

  • 3 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

sajid.deshmukh
sajid.deshmukh
more options

Hi, Every time I load a site where audio (only audio and no video) is played on loading the site, flash plugin crashes. I tried every thing including uninstalling / reinstalling the flash plugin / FF. then restarting PC / FF.

Happens only on firefox on win (IE works fine and also FF on 32 bit unix works fine)

OS: Win7 (64 bit) FF ver: 10.0.2 (32 bit) Flash ver: 11.1.102.62 (64-bit)

Hi, Every time I load a site where audio (only audio and no video) is played on loading the site, flash plugin crashes. I tried every thing including uninstalling / reinstalling the flash plugin / FF. then restarting PC / FF. Happens only on firefox on win (IE works fine and also FF on 32 bit unix works fine) OS: Win7 (64 bit) FF ver: 10.0.2 (32 bit) Flash ver: 11.1.102.62 (64-bit)

所有回覆 (3)

Matt_G
Matt_G
more options

Hi sajid.deshmukh,

Have you looked at our Flash plugin troubleshooting section? There is a lot of useful information in there that should help you get to the bottom of your issue.

Hopefully this helps!

sajid.deshmukh
sajid.deshmukh 提出問題者
more options

Hi Matt_G,

I already tried all the fixes / solutions mentioned on that link (Flash plugin troubleshooting section ), but it didn't work :( .

Thanks.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Try to disable the hardware acceleration in the Flash Player. See:

Flash "Display settings" window:

You should update your graphics display drivers if that is possible, see the Graphics section on the "Help > Troubleshooting Information" page.