搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

I tried the upgrade and keep getting the box that says "your computer must be restarted to complete a previous upgrade" and will not complete after restaerting.

  • 3 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 Vivek

more options

I tried to upgrade Firefox and now I keep getting this box when I try to start Firefox that says "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I click yes and the computer reboots but I get the same message when I try to start Firefox. It will not let me remove Firefox either. Ineed help getting this working again. Please!

I tried to upgrade Firefox and now I keep getting this box when I try to start Firefox that says "Your computer must be restarted to complete a previous upgrade of Firefox. Do you want to reboot now?" I click yes and the computer reboots but I get the same message when I try to start Firefox. It will not let me remove Firefox either. Ineed help getting this working again. Please!

被選擇的解決方法

You are welcome :)

從原來的回覆中察看解決方案 👍 0

所有回覆 (3)

more options

Hi,

Please try deleting the updates.xml file and the updates folder in the Firefox installation directory, if present.

more options

Solved my problem, thanks!

more options

選擇的解決方法

You are welcome :)