搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

How can I restore certificates?

  • 2 回覆
  • 3 有這個問題
  • 3 次檢視
  • 最近回覆由 cor-el

more options

When I was updating Mozilla Firefox i lost all my personal certificates. Is there a way to restore them or get them back?

When I was updating Mozilla Firefox i lost all my personal certificates. Is there a way to restore them or get them back?

所有回覆 (2)

more options

Hi neznan,

Have you looked at the Secure connection failed and Firefox did not connect Knowledge Base article? Your certificates might not actually be lost. Something as simple as an incorrect system time can make it appear as if they've all been removed. I'd try the steps in that article first.

Hopefully this helps!

more options

Do you still see the certificates in the Certificate Manager?

  • Tools > Options > Advanced : Encryption: Certificates - View Certificates > Your Certificates

If not then you would need a backup copy of the cert8.db file in the Firefox Profile Folder.