start failure after firefox 12.0 Windows XP installation: error message: "configuration is incorrect"
After clicking on the Firefox icon, I get the error message "This application failed to start because the application configuration is incorrect".
I uninstalled Firefox and deleted all the Mozilla files in my user account in the Documents and Settings file. I installed the latest version of Java. Then I installed Firefox 12.0.
I had this same problem when I updated my Firefox 11 to a later version of Firefox 11. I had not saved the older version of Firefox 11, and I could not find it on the web, so, I had to go back to Firefox 3.6. I am currently running Firefox 3.6.28.
I would appreciate any suggestions on how I might get over this stumbling block.
Details of my system configuration:
Java 6 version 32
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
System Type X86-based PC
Processor x86 Family 6 Model 15 Stepping 6 GenuineIntel ~1867 Mhz
Total Physical Memory 2,048.00 MB
Available Physical Memory 1.38 GB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 3.84 GB
由 DeaconJohn 於 修改
被選擇的解決方法
can you try to uninstall all "Microsoft Visual C++" entries from the windows control panel and see if the error message goes away.
(in case any other program on your pc depends on the runtime, it will show a dialog box when you start that program and offers you to reinstall it again)
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Thank you, madperson, I will try it.
Madperson: Updating C++ didn't help. I hope you have another suggestion. Here is what I did:
1) Downloaded, saved to my desktop, and ran the C++ update software. The software took a few minutes to complete. Then re-installed Firefox 12. Still didn't run.
2) Rebooted the machine. Still didn't run.
3) Manually un-installed Firefox 12 (using the control panel) and re-installed it. Still didn't run.
4) Rebooted the machine again. Still didn't run.
5) Re-installed 3.6 so that I could write this post.
選擇的解決方法
can you try to uninstall all "Microsoft Visual C++" entries from the windows control panel and see if the error message goes away.
(in case any other program on your pc depends on the runtime, it will show a dialog box when you start that program and offers you to reinstall it again)
Tx, I will try that later today.
also if you upgrade / reinstall firefox use a freshly downloaded version from www.getfirefox.com
Madperson: Tx so much. That fixed my problem. When installed firefox 12.0 again, after uninstalling all four copies of the Visual C++ runtime system, I used a freshly downloaded version from www.getfirefox.com, like you suggested. Not really sure which was the "clincher", I suspect it was removing the Visual C++ stuff, but, I sure am glad to have 12.0 working.
glad you could get it sorted! ;-)