搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊,或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

No access to Remember Password dialog box

  • 3 回覆
  • 2 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

more options

Already been through the troubleshooting steps and nothing helps. No, I'm not private browsing (nothing to hide), and all the settings are correct.

Installed the latest version of FF on a brand new machine (Dell XPS17). I do not get a remember passwords dialog box when I go to my normal password required sites. I get the key icon to the left of the address bar. I can click on it all day long and every which way, but never get the password dialog box to pop up.

The machine came with McAfee installed, but I never activated it. The password problem existed from the moment I installed FF while McAfee was still on here. I have since uninstalled McAfee and installed a real virus scanner (AVG). There are no settings in AVG that suppress password saves and McAfee is gone. I even checked to see if the password problem in FF existed in between McAfee and AVG, and it did. So this has to be a problem somewhere between FF13 and Win7.

Any ideas?

Already been through the troubleshooting steps and nothing helps. No, I'm not private browsing (nothing to hide), and all the settings are correct. Installed the latest version of FF on a brand new machine (Dell XPS17). I do not get a remember passwords dialog box when I go to my normal password required sites. I get the key icon to the left of the address bar. I can click on it all day long and every which way, but never get the password dialog box to pop up. The machine came with McAfee installed, but I never activated it. The password problem existed from the moment I installed FF while McAfee was still on here. I have since uninstalled McAfee and installed a real virus scanner (AVG). There are no settings in AVG that suppress password saves and McAfee is gone. I even checked to see if the password problem in FF existed in between McAfee and AVG, and it did. So this has to be a problem somewhere between FF13 and Win7. Any ideas?

被選擇的解決方法

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

See also:

從原來的回覆中察看解決方案 👍 2

所有回覆 (3)

more options

選擇的解決方法

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

See also:

more options

Good info. Safe mode didn't do it, I don't use themes (already in default), but unchecking the hardware acceleration setting corrected the problem. The password box now pops up.

Thanks for the quick assist!!!