Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Charter web based email page does not load interface, chrome does

  • 1 回覆
  • 4 有這個問題
  • 1 次檢視
  • 最近回覆由 cor-el

wallypiper
wallypiper
more options

Charter support says the page uses flash and java. I have tried updating everything. reloading everything. chrome and IE both load it normally. It worked yesterday. Today, it doesn't work.

Charter support says the page uses flash and java. I have tried updating everything. reloading everything. chrome and IE both load it normally. It worked yesterday. Today, it doesn't work.

所有回覆 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).