Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

搜尋 Mozilla 技術支援網站

防止技術支援詐騙。我們絕對不會要求您撥打電話或發送簡訊，或是提供個人資訊。請用「回報濫用」功能回報可疑的行為。

了解更多

此討論串已被封存。 如果您有需要幫助，請新增一個新問題

Why does Firefox 13 cancel my personalized options settings about once a month?

  • 1 回覆
  • 1 有這個問題
  • 1 次檢視
  • 最近回覆由 ideato

sherits
sherits
more options

Since upgrading to Firefox 13, about once a month or every three weeks or so, when I open, instead of my homepage, I find the Mozilla page (not the upgrade page tho) and all my personalized settings in options have been reset to the default settings. I reset to personalize but it happens again after a few weeks. Why and what can I do to keep my settings always.

In troubleshooting they talk only about it happening everytime Firefox is opened. Not my case.

Thank you.

Since upgrading to Firefox 13, about once a month or every three weeks or so, when I open, instead of my homepage, I find the Mozilla page (not the upgrade page tho) and all my personalized settings in options have been reset to the default settings. I reset to personalize but it happens again after a few weeks. Why and what can I do to keep my settings always. In troubleshooting they talk only about it happening everytime Firefox is opened. Not my case. Thank you.

所有回覆 (1)

ideato
ideato
more options

If you already tried How to fix preferences that won't save

http://kb.mozillazine.org/Preferences_not_saved

then check if this happen in a new profile:

Creating a new Firefox profile on Windows

Use the Profile Manager to create and remove Firefox profiles

Recovering important data from an old profile


thank you