if I understand you correctly, you can not download (I guess "upload" is a typo) Firefox installation from within your current browser, which seems to be Internet explorer? Where do you try to dowload Firefox from? follow the steps in firefox on windows and let me/us know how far you get.

regards

Can you attach a screenshot?

• http://en.wikipedia.org/wiki/Screenshot
• https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem

Use a compressed image type like PNG or JPG to save the screenshot.

See also:

• http://kb.mozillazine.org/Browser_will_not_start_up

If you have problems with downloading the latest Firefox version then try this web page.

You can find the latest Firefox release in all languages and for all Operating Systems here:

• Firefox 14.0.x: http://www.mozilla.org/en-US/firefox/all.html

You may also need to run the Firefox installer as Administrator or temporarily disable your anti-virus software if you still have problems.